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TKOResearch

MSP Partnerships

Technical review for customer security questions that need a written answer.

TKOResearch works with MSPs, MSSPs, and co-managed IT providers on defined AI-security reviews, identity questions, post-incident readouts, and customer-facing technical assessments.

Discuss a partnershipView AI agent assessment

Why MSPs call

Add technical depth when the customer question exceeds the standard report.

Customers ask MSPs to explain identity controls, endpoint and cloud coverage, incident response, cyber-insurance requirements, and new AI systems.

Some questions require a focused assessment beyond the account team, help desk, vCIO, or standard tool report.

TKOResearch can review a planned AI deployment, assess a security control, prepare a post-incident readout, or document a technical answer for customer leadership.

What TKOResearch is

TKOResearch assesses AI systems, conducts applied security research, and builds software for technical and scientific work. Its flagship product is TAREOps for laboratory records and sample management.

For MSP partners, that work includes scoped security reviews, customer-ready findings, and post-incident readout support.

How TKOResearch fits alongside your team

  • The MSP keeps the customer relationship and daily service responsibilities.
  • Each review has a defined technical question and written deliverable.
  • Recommendations are not tied to a tool bundle.
  • Findings are reported without pressure to expand the project.
  • Existing MSP, MDR, SOC, help desk, vCIO, and account roles remain in place.

TKOResearch handles the agreed technical review and returns the findings to the people responsible for the customer.

Partnership use cases

Focused review when credibility matters.

Customer security coverage review

A review of the customer's security coverage, record collection, identity posture, and readiness to explain what happened after an incident.

Best for customers asking

  • Are we actually covered?
  • Would our insurance carrier accept this?
  • Could we explain this to leadership?
  • What would happen if we had a business email compromise, ransomware event, or identity compromise?

MSP security service review

A review of the MSP's own security delivery model: alert handling, artifact capture, escalation, customer communication, Microsoft 365 identity coverage, and post-incident reporting.

Best for customers asking

  • Are we selling security services that our process can actually support?
  • Where would we look weak after a customer incident?
  • What should we fix before a real event exposes the gap?

AI agent and AI-security review

A focused review for customers deploying AI agents, LLM workflows, RAG systems, MCP-connected tools, AI coding assistants, or agentic automation.

Best for customers asking

  • Can this agent reach sensitive data?
  • Can it call tools or trigger actions?
  • Can untrusted content manipulate it?
  • Can we reconstruct what it did from logs?
  • Is this safe enough to put in production?

Microsoft 365 identity and account-compromise review

A senior review of Microsoft 365 identity posture, privileged access, MFA, conditional access, app consent, mailbox forwarding, audit logging, and account-compromise exposure.

Best for customers asking

  • Are we exposed to business email compromise?
  • Are our admin accounts controlled properly?
  • Would we have the logs needed to review account abuse?
  • Are we missing obvious Microsoft 365 identity risks?

Post-incident customer readout support

Support for MSPs that need help turning technical findings into a clear customer-facing explanation after an incident.

Best for customers asking

  • What happened
  • What artifacts support that conclusion
  • What actions were taken
  • What remains unknown
  • What should change next

Partnership structure

Keep the scope tied to the decision.

Referral

The MSP introduces TKOResearch to the customer for a defined engagement. Best when the customer wants independent review or when the issue is sensitive enough that direct expert engagement is cleaner.

Co-branded

TKOResearch supports the MSP under a clearly defined scope, with the MSP remaining the primary customer relationship owner. Best for assessments, executive readouts, AI-security reviews, and customer security planning.

Discreet advisory support

TKOResearch supports the MSP behind the scenes with technical review, language, findings, or senior judgment. Best for complex account situations, incident follow-up, proposal review, or customer-facing security questions where the MSP needs a second set of eyes.

What MSP partners get

  • Focused security review
  • Clear written findings
  • Customer-ready technical language
  • Executive-readable summaries
  • Practical remediation priorities
  • Support for difficult customer conversations
  • Independent review where credibility matters
  • Security judgment grounded in real incident, threat research, and engineering experience

Example partner deliverables

  • Customer-facing security review memo
  • Internal MSP findings register
  • Microsoft 365 identity-risk summary
  • Incident timeline and artifact-quality review
  • AI agent trust-boundary review
  • Executive readout deck or memo
  • Security assessment wording for customer delivery
  • Remediation roadmap
  • Customer Q&A support after findings are delivered

Common partner scenarios

The questions are specific. The answer should be too.

  • A customer had an account compromise and wants to know whether the MSP handled it correctly.
  • An MSP wants to improve its incident reports before the next serious customer event.
  • A regulated customer is asking for stronger artifacts around security controls.
  • A customer wants to deploy AI agents and needs a practical security review.
  • An MSP wants to offer security assessments without turning them into generic scanner output.
  • A customer's leadership team needs a clear explanation of risk, not another dashboard export.
  • An account team needs credible language for a real security concern.

Partner standards

Standards for partner work.

  • Findings should be accurate.
  • Artifacts should be preserved.
  • Customer communication should be clear.
  • Risk should not be exaggerated to force a sale.
  • Security gaps should not be hidden because they are inconvenient.

The review should leave the MSP and customer with an accurate account of the issue, the open risks, and the changes to make next.

Why MSPs call TKOResearch

Add senior review for a defined customer situation.

Bring in TKOResearch when a customer question needs deeper AI, identity, architecture, or post-incident review.

The work can be a referral, co-branded assessment, or discreet advisory support, depending on who should own the customer contact.

Most partnerships start with a short call to identify the system, question, access, reporting audience, and deadline.

The proposal names the review boundary and written deliverable.

MSP partnership

Bring the customer question, system, and deadline.

Discuss an MSP partnership