Privacy Policy
Last updated: December 2025
TKOResearch LLC · 1500 Chestnut Street Suite 2, Philadelphia, PA 19102
1. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number)
- Company information
- Communication preferences
- Case and engagement details submitted through our intake forms
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Communicate with you about our services
- Send you technical notices and security updates
- Respond to your comments and questions
- Process and manage your engagements
3. Information Sharing
We do not sell, trade, or otherwise transfer your information to third parties without your consent, except as described in this policy or as required by law. We may share information with service providers who assist in our operations, subject to confidentiality obligations.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information. This includes encryption of data in transit and at rest, access controls, and secure artifacts handling procedures. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Artifacts and case data are retained according to engagement agreements and applicable legal requirements.
7. Cookies & Analytics
We use Google Analytics to understand how visitors interact with our website. This service uses cookies to collect information about:
- Pages you visit on this site
- How long you spend on each page
- How you got to the site
- What you click on while you're visiting the site
You can opt-out of analytics tracking at any time by using the consent management options in our cookie banner.
8. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania, United States. Any disputes arising from this policy or our privacy practices shall be resolved in the state or federal courts located in Philadelphia County, Pennsylvania.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +1 (445) 895-1790
- Address: 1500 Chestnut Street Suite 2, Philadelphia, PA 19102