MSP partners
A partner kit for MSPs and MSSPs that need practical customer-facing materials around AI-agent risk, identity posture, incident readouts, and security defensibility.
What you receive
Work product
The kit gives MSPs concrete customer-facing structures they can adapt before requesting private rate-card details or co-branded support.
Opening: Your AI assistant is becoming part of the control plane. We should document what it can access, what it can change, and what must require approval.
Customer user -> SaaS application -> model context -> MCP server -> Microsoft 365, ticketing, CRM, or code repository.
Review privileged accounts, MFA coverage, conditional access, app consent, mailbox forwarding, audit log availability, and external-sharing posture.
What happened, what artifacts support it, what actions were taken, what remains unknown, and what should change next.
01
Clear language for explaining AI-agent, identity, and incident-readiness risks without fear-based selling.
Sample trust-boundary, identity-risk, and incident-readout structures that show the quality bar for customer delivery.
Referral, co-branded, or discreet advisory models with scope and customer ownership made explicit.
Next step
